Craft can function as an outsourced Project Manager (PM) for your organization with program and project management services that will help you to achieve your implementation objectives. Our PM offering usually involves working on finite projects with short-term objectives. However we can also provide services that extend over a long period with varying levels of involvement. Our team works as an extension of your organization to identify timelines, outline the project scope, allocate resources and manage costs through a well-managed project and implementation plan.
Our TEM solution provides a complete overview of your organization’s telecom spend, down to each individual text, call or megabyte of data.
With Craft’s TEM, you will see exactly where your telecom spend is going, identify which employees are overusing or abusing their company device, and find useful information to put yourself in a stronger negotiating position with your service providers.
A current and accurate telecommunications inventory is essential to operational efficiency
Help desk professionals work with systems like yours on a regular basis, so they possess expertise in areas such as networking, security, telecommunications and the financial applications you depend on.
The best third-party providers will maintain a vast amount of documentation on your company’s nuances so that everyone on the team understands the details of your unique environment and can proceed accordingly should an issue arise.
Save your AP department from drowning in a sea of paper with efficient, accurate, and timely invoice processing. Strengthen supplier relationships, improve efficiency, and increase invoicing compliance with Craft Enterprises’ invoicing solutions.
We act as the liaison between the incoming and outgoing parties, and ensure the effective and seamless transfer of telecommunications services.
Make sure that you aren’t still paying for services you have cancelled or never used. Be confident that your rate plans are optimized for your needs.
Our experienced expense management and technology specialists become an extension of your team, reducing your staffing needs and costly headcount
Gain credits through monthly electronic invoice acquisition, validation and dispute of telecom billing errors. We will keep fighting for you until we have all billing errors resolved
We pride ourselves on showing you our effectiveness and progress in reducing your costs through business intelligence reporting and dashboards
There are few companies or resources that I can ask to handle an issue and do not require follow-up. I can comfortably say, "I have asked Craft Enterprises to handle it.", and know it has been handled through the consistent communication and updates
Craft Enterprises treats every incident as if it were the only one on their plate at the time! They take all the worry away and follow through until resolution is reached to their customer’s 100% satisfaction….guaranteed!
Taking the Lead
Craft Enterprises continues to help us save money on our annual telecom spending, takes the lead on all acquisitions, and provides outstanding technical support to all of our locations across the US and Puerto Rico.
I've never been disappointed. Craft Enterprises is a top-notch organization built on satisfying its client needs related to telecom. They have been first to prepare, quick to respond, and phenomenal at obtaining results!
A Valued Partner
Craft Enterprises is a valued partner, saving us time and money by managing our telecom and internet services, allowing us to focus on our core business. They are truly worth their weight in gold.